Google voice and video v1.1.2

Yesterday, we released the 1.1.2 update for the Google voice and video chat software. This update fixes the issues some users were seeing with 1.1.1. All current installations will automatically update within the next day or two. If you do not want to wait, you can visit http://www.google.com/chat/video and re-run the installer.

You can use your Gmail account to find out what version is currently installed. Simply go to the Gmail Settings page and look under the "Chat" tab. You will see the plugin version under the "Learn more" link, in small type.

Here's what's new in version 1.1.2:

• Fixed problem where the plugin did not load properly if it encountered an error accessing Windows Firewall.
• Fixed problem where the plugin did not load properly on some Macs running OS 10.4.
• Fixed problem where video did not appear for users using the "dev" versions of Chrome with integrated Flash.

If you're on 1.1.2 and still having a problem, please take a look at the Google Chat Help Center, or report the issue on the Google Voice and Video Help Forum. As always, feel free to email me directly as well.

Lastly, thanks to all the users who emailed and posted about their issues with 1.1.1. Your feedback was critical in identifying the issues and determining a resolution, and we really appreciate your help.

Issues with Google voice and video v1.1.1

A few people have written me regarding video chat no longer working after the 1.1.1 update, on both PC and Mac platforms. We're trying to understand the issue right now, but in the meantime, we have provided a workaround to go back to an earlier version. To go back to the earlier version, you will need to uninstall the current version of the Google Talk Plugin, and then re-install from http://www.google.com/chat/video. (Even if you have already tried this, you should try it again now, since we have now made the older version available.)

More information on this issue, including full instructions on how to perform the uninstall/re-install, is available at the Google Chat Help forum. This forum will be kept up-to-date with the latest developments on this problem.

So far, this workaround has been reported to solve this problem. If this is not the case for you, please post to the forum or let me know.

Google voice and video v1.1.1

This week, we released the 1.1.1 update for the Google voice and video chat software. All current installations will automatically update within the next few days. If you do not want to wait, you can visit http://www.google.com/chat/video and re-run the installer.

You can use your Gmail account to find out what version is currently installed. Simply go to the Gmail Settings page and look under the "Chat" tab. You will see the plugin version under the "Learn more" link, in small type.

Here's what's new in version 1.1.1:

• Improved echo cancellation on Mac OS X.
• Improved internet proxy auto-detection, leading to better connectivity in some network scenarios.
• Fixed an incompatibility that could lead to crashes when starting video calls with certain cameras.
• Improved robustness of connection between browser and plug-in, which previously could have resulted in being stuck at 'Detecting Devices' on the Chat settings tab.
• Added support for the H.263 (1998) video codec.
• Added support for the G.722 (64 Kbps) audio codec.

If you're on 1.1.1 and still having a problem, please take a look at the Google Chat Help Center, or report the issue on the Google Voice and Video Help Forum. As always, feel free to email me directly as well.